Using the decline merge field in an email

A handy merge code available in the Marketing module is the decline merge field. Within Marketing emails you have the ability to include a decline link which invitees can click through to let you know they will not be attending your event.

The Decline Merge Field: */decline_link/*

Stova support has a webpage that describes how to set-up and use this field in a Marketing email. If you are logged into your Stova user account, click the button below.

Using the Declined Merge Field

Testing the decline link in an email

One issue with the decline link is that it does not work in an email sent using the Test this Email feature.

If you click the decline link in a test email using the Test this Email feature, you will land on a registration page that includes the error message "This link is no longer valid, please try again."

To test this feature, we recommend creating a Mailing List with just yourself or including everyone in your testing group. Then use the Send Email feature to deliver an email to your testing group mailing list. This will allow your testers to see the results of clicking the decline link.